I got to a page asking me to enter my email address but there are no boxes to enter my email address?

This issue is usually due to the web browser you use, or some glitch while loading the page. Try clearing your cache and load the page again or use a different browser if possible. This also can happen on smart phones and tablets.

If you need assistance, please contact us by submitting a ticket including:

  1. Your full name
  2. Email address used during the purchase
  3. Order ID (if you have it)

and we'll send you the information you need within 24 to 48 hours.

Have more questions? Submit a request


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