In order to request a refund with the 60-day period, please contact us by submitting a ticket including:
- Your full name
- Email address used during the purchase
- Order ID (if you have it)
And we'll process the cancellation within 24 to 48 hours. Please note that funds can take from 3 to 5 days to be reversed to your account. Refunds are sent back to the client the same way the client made the purchase.
For example, if you used paypal to make the purchase, the refund will sent to your paypal account. If you used a credit card, the refund will be send to that same credit card. We cannot change billing information for refunds.